5paisa Broker Review
Comprehensive Analysis of 5paisa: Brokerage, Platforms, and Financial Services.
Open Account with 5paisa1. Broker Overview
Full Name: 5paisa Capital Limited
Parent Company: Initially part of IIFL Group, now a publicly listed company.
Year of Establishment: 2016 (as a separate entity)
Type: Discount Broker
Headquarters: Thane, Maharashtra
SEBI Stock Broker Reg. No: INZ000010231
SEBI Research Analyst Reg. No: INH000004680
Depository Participant (CDSL) ID: IN-DP-192-2016
AMFI Reg. No (Mutual Fund Distributor): ARN-104096
Website: 5paisa.com
2. Investment Products Offered
Core Investment Products:
- Equity (Stocks – Delivery, Intraday on NSE & BSE)
- Equity Derivatives (Futures & Options)
- Currency Derivatives (Futures & Options)
- Commodity Derivatives (Futures & Options – MCX)
- Mutual Funds (Variety of schemes, zero commission, SIPs)
- Initial Public Offerings (IPOs)
- Exchange-Traded Funds (ETFs)
- Wealth Products (Fixed-income instruments, Bonds, NCDs)
- SGBs (Sovereign Gold Bonds – when available)
- Insurance (Health, Term, Motor)
- Personal Loans
- Digital Gold
- Peer-to-Peer (P2P) Lending
International Investing (U.S. Stocks via Vested Partnership):
- Invest in over 1,000 U.S. stocks and ETFs via the Vested platform.
- Fractional investing starting from $1.
- No minimum balance requirement.
- Complete digital onboarding process.
- Access to pre-built, curated portfolios tailored to different investment goals.
Portfolio Management Services (PMS):
5paisa does not directly offer Portfolio Management Services (PMS). However, its original parent company, IIFL Wealth (now 360 ONE Wealth), provides PMS offerings for high-net-worth individuals (HNIs). Investors interested in PMS can explore options through IIFL/360 ONE Wealth’s services.
3. Overall Ratings & Breakdown
Note: Research offerings are typically basic for discount brokers, but 5paisa does provide some tools and reports, especially with its subscription plans.
4. Account Opening & AMC
Account Opening Charges:₹0 (Free)
Annual Maintenance Charges (AMC)
Basic Services Demat Account (BSDA):
- Holdings up to ₹4,00,000: ₹0 per month
- Holdings between ₹4,00,001 and ₹10,00,000: ₹8.33 + GST per month
Non-BSDA Accounts:
- Individuals, HUFs, Partnership Firms: ₹25 + GST per month
- Corporates (LLPs, Private & Public Companies): ₹83.33 + GST per month
Account Opening Process:Fully online (eKYC) process, paperless and quick.
Required Documents:PAN Card, Aadhaar Card (linked with mobile), Bank Proof, Signature, Income Proof (for F&O).
AMC is typically charged monthly. Some subscription plans might offer waivers or adjustments to AMC. Verify specific plan details.
5. Brokerage Charges
5paisa primarily offers a flat-fee brokerage model. Subscription plans (like Power Investor, Ultra Trader) can offer additional benefits or slightly modified terms.
| Segment | Brokerage Charge |
|---|---|
| Equity Delivery | Flat ₹20 per executed order |
| Equity Intraday | Flat ₹20 per executed order |
| Equity Futures | Flat ₹20 per executed order |
| Equity Options | Flat ₹20 per executed order |
| Currency Futures & Options | Flat ₹20 per executed order |
| Commodity Futures & Options | Flat ₹20 per executed order |
Note: While the standard is ₹20/order, 5paisa’s subscription plans might offer lower rates (e.g., ₹10/order) or include other value-added services. Always check the specific terms of your chosen plan. Statutory charges apply.
6. Other Charges & Taxes
Demat Transaction Charges
| Service | Charge |
|---|---|
| DP Charges (Debit from Demat per ISIN) | ₹20 + GST |
| Pledge/Unpledge/Invocation Charges | ₹20 + GST per transaction |
| Rematerialization Charges | ₹15 + CDSL charges per certificate or per 100 units/shares (whichever is higher) |
| Dematerialization Charges | ₹15 per certificate |
Regulatory & Government Charges
Securities Transaction Tax (STT)
| Segment | STT Rate |
|---|---|
| Equity Delivery | 0.1% on buy & sell sides |
| Equity Intraday | 0.025% on sell side |
| Equity Futures | 0.01% on sell side |
| Equity Options | 0.05% on sell side (on premium) |
SEBI Turnover Fees
0.0001% of turnover (₹10 per crore) for all segments.
Stamp Duty (Gujarat Specific Rates – Varies by State)
| Segment | Stamp Duty Rate (Buy Side) |
|---|---|
| Equity Delivery | 0.015% |
| Equity Intraday | 0.003% |
| Equity Futures | 0.002% |
| Equity Options | 0.003% |
Note: Stamp duty rates vary by state. The above are indicative.
Goods and Services Tax (GST)
18% on brokerage, transaction charges, SEBI fees, and other applicable charges.
Additional Charges
| Service | Charge |
|---|---|
| Auto Square-Off Charges | ₹20 per order + GST |
| Call & Trade Charges | ₹20 per order + GST |
| Net Banking Fund Transfer Charges | ₹10 per transaction (UPI is generally free) |
| Physical CMR/CML Request | ₹100 per request + GST + courier charges |
| DIS Slip Request | ₹100 per DIS + GST + courier charges |
Disclaimer on Charges: All charges mentioned are exclusive of GST and other applicable statutory levies. These charges are indicative and may vary based on specific plans or promotional offers. For the most accurate and up-to-date information, please refer to 5paisa’s official Schedule of Charges.
7. Margin & Leverage
Intraday (Equity):Up to 5x (As per SEBI norms, stock-specific)
F&O (All Segments):As per Exchange (SPAN + Exposure)
Delivery (Equity – MTF/E-Margin):Margin Trading Facility (MTF) available. Interest charges apply. [Verify current rates]
Against Pledged Shares:Yes, available post haircut.
8. Trading Platforms
Web:5paisa Trade Station Web (Browser-based)
Mobile:5paisa Mobile App (Android & iOS)
Desktop:5paisa Trade Station Exe (Installable Terminal)
Other:5paisa Algo Trading, Developer APIs, Robo Advisory tools.
Notable Features:
- Charting tools (TradingView, ChartIQ integration)
- Advanced order types (GTT, Basket, Bracket, Cover)
- Real-time market data, screeners, and heatmaps
- Portfolio analytics and investment tracking
- Guest Login / Demo available
- API access for algo trading
- Integration with Smallcase
9. Tools, Features & Advisory
Charting:Advanced charting with TradingView and ChartIQ.
Option Chain:Available with OI data and basic analytics.
Robo Advisory:Portfolio Analyser Tool, Auto Investor (goal-based investing).
API Access:Developer APIs available for algo trading and custom solutions.
Order Types:Market, Limit, SL, GTT, AMO, Basket, Bracket, Cover orders.
Research & Advisory:Offers research reports, stock tips, and market outlook (often tied to subscription plans like Power Investor or Ultra Trader). Tools like Smart Investor, Swing Trader are available.
10. Extra Features & Value Adds
Wide Range of Products:Offers broking, MFs, insurance, loans, P2P, gold, US stocks (via Vested).
Subscription Plans:“Power Investor” and “Ultra Trader” plans provide lower brokerage and value-added services.
Educational Resources:5paisa School provides articles, webinars, and courses.
Smallcase Integration:Invest in curated stock/ETF portfolios.
Margin Trading Facility:Leverage for delivery trades.
Portfolio Analyser:Tool to evaluate and optimize your investment portfolio.
Digital Gold Investment:Facility to invest in digital gold.
11. Pledge Facility
Pledging Allowed?Yes
Pledge/Unpledge Charges:₹20 + GST per transaction. Refer to Section 6 for details.
Margin Availability Time:Usually T+1 day. [Verify specific timings with 5paisa].
12. Fund Transfer & Withdrawal
Supported Fund Transfer Methods:Net Banking (₹10/transaction), UPI (Free), IMPS/NEFT/RTGS.
Withdrawal Process & Time:
Online process. Standard withdrawal requests processed within 24-48 working hours.
Fund Withdrawal Charges:Generally free. [Verify for any specific conditions].
13. Customer Support
Support Channels:
- Email: support@5paisa.com
- Phone Support: [+91 89766 89766 or other current numbers]
- Live Chat on Website/App (“Ask Me” Chatbot & Live Agent)
- Ticket-based Support System
- Knowledge Base & FAQs on website
Support Timings:Standard business hours (e.g., 8:30 AM – 6:00 PM on trading days). Chatbot available 24/7.
Turnaround Time (TAT):Can be mixed. Chat is often quicker for general queries. Complex issues or email support may take longer.
14. 5PAISA BROKER COMPLAINT DATA (FY 2024–25)
NSE (National Stock Exchange)
Active Clients: 2,96,847
Total Complaints: 55
Resolved: 49
Non-Actionable: Not specified
Pending: 6
BSE (Bombay Stock Exchange)
Active Clients: 2,27,365
Total Complaints: 18
Resolved: 18
Non-Actionable: Not specified
Pending: 0
Source: Chittorgarh – 5paisa Complaint Monitor.
Complaint data is dynamic. Always cross-verify with official exchange reports for the latest figures and consider the complaints-to-active-clients ratio.
Complaint data is dynamic. Always cross-verify with official exchange reports for the latest figures and consider the complaints-to-active-clients ratio.
15. Why Choose 5paisa? (And Why It Might Not Be For You)
Reasons to Use 5paisa (Pros)
- Competitive Brokerage: Flat fee per order (₹20), with potential for lower rates via subscription plans.
- Wide Range of Financial Products: Offers trading, MFs, insurance, loans, P2P, US Stocks etc., making it a financial supermarket.
- User-Friendly Platforms: Mobile app and web platforms are generally easy to navigate.
- Subscription Plans: “Power Investor” and “Ultra Trader” offer value-added services and potentially lower costs for active users.
- Robo Advisory Tools: Portfolio Analyser and Auto Investor for guided investing.
- Educational Content: 5paisa School provides learning resources.
- Smallcase Integration: Easy access to thematic investing.
- Zero Commission Mutual Funds.
Reasons to Reconsider 5paisa (Cons)
- Customer Service: Can be inconsistent, with longer wait times or less effective resolution reported by some users.
- Platform Stability: Occasional reports of glitches or performance issues, especially during high market volatility.
- Charges for Add-ons: While base brokerage is low, some premium features, in-depth research, or specific tools might require subscription or have separate charges.
- Call & Trade Charges: ₹20 per order + GST can add up if used frequently.
- Demat AMC: Charged monthly after any free period, unless on specific higher-tier plans that might waive it.
- Net banking fund transfer charge of ₹10.
16. Current Offers & Referral Program
Account Opening Offers:Frequently offers free account opening, waiver of first-year AMC, or brokerage credits. [Check 5paisa’s official website for current promotions].
Refer & Earn:5paisa has an active referral program. Benefits vary but often include brokerage cashback, vouchers, or credits. [Verify current terms on their website].
Subscription Plan Offers:Often runs discounts or bundled offers on their Power Investor and Ultra Trader plans.
Important: Offers and promotions are dynamic and subject to change. Always verify the latest details on 5paisa’s official website before making any decisions.